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Praxikon

Article 24: Responsibility of the controller

Praxikon tracks Article 24 (Responsibility of the controller) under the GDPR, alongside the EU AI Act, citing the source for every statement.

Chapter IVIn force since 25-05-2018

What does Article 24 govern?

Article 24 places the core of accountability with the controller: you must implement appropriate technical and organisational measures to comply with the GDPR and to be able to demonstrate that you do (paragraph 1). Which measures are appropriate depends on the nature, scope, context and purposes of the processing and on the risk to people's rights and freedoms (paragraph 1, recital 76). Those measures are not a one-off: you review them and update them where necessary (paragraph 1). Where proportionate to the processing, this includes a data protection policy (paragraph 2). The article exists because the GDPR asks not only that you follow the rules, but also that you can show you follow them and that your measures are effective (recital 74).

Key term: Accountability: you must not only comply with the rules but also be able to demonstrate, through measures and documentation, that you do

Directly affects:controller

Praxikon’s reading of the text and the recitals; the official text below prevails.

Official text

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Taking into account the nature, scope, context and purposes of processing as well as the risks of varying likelihood and severity for the rights and freedoms of natural persons, the controller shall implement appropriate technical and organisational measures to ensure and to be able to demonstrate that processing is performed in accordance with this Regulation. Those measures shall be reviewed and updated where necessary.
Where proportionate in relation to processing activities, the measures referred to in paragraph 1 shall include the implementation of appropriate data protection policies by the controller.
Adherence to approved codes of conduct as referred to in Article 40 or approved certification mechanisms as referred to in Article 42 may be used as an element by which to demonstrate compliance with the obligations of the controller.

Source: EUR-Lex, Regulation (EU) 2016/679. Official text, reproduced without modification.

What does this mean for you?

Controller

For each processing operation, record the risks to the people concerned and the technical and organisational measures you have taken to address them (paragraph 1). Schedule a fixed moment to review and update those measures (paragraph 1). Adopt a data protection policy where the scale of your processing justifies it (paragraph 2); adherence to an approved code of conduct (Article 40) or an approved certification mechanism (Article 42) can be one of the elements by which you demonstrate compliance (paragraph 3).

Data Protection Officer

The article does not mention you, but recital 77 treats your indications as one of the sources the controller can use to determine appropriate measures and demonstrate compliance. You can therefore actively guide the risk assessment and the periodic review of measures (paragraph 1).

Compliance checklist

Related recitals

Cross-references

More case law, guidelines and fines

In addition to the overview at the bottom of this page: rulings, guidelines and fines that interpret or apply this article, newest first. Each item was checked against the official source.

Case law (3)

  • 25 January 2024 · C-687/21 · CJEU
    MediaMarktSaturn

    A document handed to a third party by mistake does not in itself prove that the measures were inadequate. A purely hypothetical risk of misuse is not damage.

  • 14 December 2023 · C-340/21 · CJEU
    Natsionalna agentsia za prihodite

    A successful hack does not in itself prove that security fell short; the court assesses the measures concretely and the controller must prove they were appropriate. Fear of misuse can be non-material damage.

  • 27 October 2022 · C-129/21 · CJEU
    Proximus

    Inclusion in public telephone directories requires consent within the meaning of the GDPR. A request to be removed from directories is an exercise of the right to erasure, and the directory provider must take reasonable steps to inform other providers and search engines.

Fines (2)

  • 1 September 2023 · Data Protection Commission (Ireland)€345,000,000
    TikTok: children's accounts public by default

    Children's accounts were public by default and the Family Pairing feature was poorly safeguarded, while children were not properly informed. At the EDPB's direction, deceptive design choices were also found to breach the fairness principle.

    Decision of 1 September 2023, announced on 15 September 2023. TikTok challenged the decision before the EU General Court (case T-1030/23) and the Irish High Court.

  • 2 September 2022 · Data Protection Commission (Ireland)€405,000,000
    Instagram: children's data public by default

    Children aged 13 to 17 could run business accounts that published their email address or phone number, and children's personal accounts were public by default. At the EDPB's direction, an infringement of the legal basis for processing was also found.

    Decision of 2 September 2022, announced on 15 September 2022. Meta appealed to the Irish High Court.

Checked on 5 November 2026

Frequently asked questions

Connections

What connects to Article 24 GDPR